Satish Kaushik accuses airline of using ‘doubtful ways to earn money from passengers’ – Times of India

Bollywood actor Satish Kaushik shared a publish on social media accusing personal airline Go First of using doubtful means to earn money from passengers.

He talked a few current dangerous expertise the place he paid additional money for a selected seat however the airline allegedly nonetheless bought that seat to another person.

Satish posted on Twitter on Wednesday morning about paying Rs 25,000 for a center seat on a Go First flight from Mumbai to Dehradun. He later discovered that the identical seat had been bought to another passenger.

The actor wrote, “It is very very sad that @GoFirstairways has to use dubious ways to earn money from passengers. My office booked two seats (Satish Kaushik/Ajay Rai) in the first row with middle seat also and paid 25K in G8 2315 from Mum-Dehradun on 23rd June. But alas they sold the middle seat to another passenger inspite of my office paying for it.”

He added that members of the flight crew tried to assist him and had been apologetic too.

“Mr Zubin from Go First tried to assist by telling the opposite passenger that he’ll alter him subsequent flight because the flight was full and there was no seat however that passenger was adamant. After the man passenger didn’t get seat and flight was in maintain I made a decision to provide the seat to him.

“Zubin and air hostesses who had been aghast on the mistake of their very own organisation thanked me. Air hostess advised me that I’ll mail her airline workplace about this unlucky glitch from their aspect and offer you an apology. Zubin advised me that I’ll inform the workplace get refund the money for that seat.

“I told Zubin that it will never happen and as I thought that actually happened. Zubin my office is contacting the customer care and they are saying what I expected, NO REFUND.”

The actor requested the airline and accused them of harassing passengers, questioning their practices.

“Is it right?? Is this the way to earn extra money by harassing a passenger? It is not about getting refund but it is about voicing your grievance,” his be aware additional learn. He concluded by including, “I could have hold the flight but my goodness and holding the passengers for more hours after three hours of torturous delay did not allow me to do that. Good luck #GoFirstairways.”

Go First responded to the thread: “Dear Satish, we thank you for reaching out to us and we regret any inconvenience caused. You will positively hear from our office soon.”

Reacting to the incident, a Go First spokesperson mentioned in an announcement, “We really remorse the inconvenience brought about to Mr. Satish Kaushik relating to the center seat – Go More – on flight ‘G8 2315’.

“We are terribly disappointed by what occurred on his journey and believe that such mistakes should not be condoned, and that no consumer should ever be put through such an ordeal.”

“Go First immediately contacted and apologised to Mr Satish Kaushik as well as offered a refund, which is presently being processed,” their spokesperson mentioned.


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